Refund Policy

• Report a problem within 24 hours after purchase by opening a support ticket.
• If a proxy does not work and we confirm it, we replace it or refund it to your balance.
• Proxies that have already been used are not refunded.
• Shared IPv4 proxies are not refundable.
• Refunds are returned to your account balance.
• If an order can not be delivered, the full amount goes back to your balance automatically.